Privacy Policy

Privacy Policy

Effective Date: December 6, 2024

At SHOPPi9, a unit of 9VN Communication Pvt. Ltd., your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and handle your information when you access or use our platform and services. By using SHOPPi9, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register, subscribe, or interact with SHOPPi9, we may collect:

• Name, email address, and company details
• Payment and billing information (processed securely through third-party payment gateways)

b. Usage Data

We collect data on how you use our platform, including:

• IP address, browser type, device information, and time spent on pages
• Logs of errors, interactions, and store activities for performance monitoring

c. Customer Data

If you operate an online store through SHOPPi9, you may collect customer data, including:

• Customer names, contact information, and purchase details

2. How We Use Your Information

We use the information we collect to:

• Provide and enhance our services
• Process transactions securely
• Communicate updates, offers, and important notices
• Improve platform performance and customer experience
• Comply with legal obligations

3. Data Protection

SHOPPi9 is committed to safeguarding your data. We implement industry-standard measures such as:

• Secure servers and encryption for sensitive data
• Access control and regular system monitoring
• Periodic security assessments to identify and mitigate risks

4. Sharing of Information

We do not sell your personal information. However, we may share data:

• With trusted third-party service providers to process payments, host data, or analyze performance
• To comply with legal obligations or enforce our Terms and Conditions
• With your consent or as necessary to provide the requested services

5. Cookies and Tracking

We use cookies and similar technologies to:

• Enhance user experience and navigation
• Collect usage analytics for platform improvement
• Personalize content and advertisements

You can adjust your browser settings to manage or disable cookies, but doing so may limit certain features of our platform.

6. Your Data Rights

You have the right to:

• Access and review the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Restrict or object to certain data processing activities

To exercise your rights, contact us using the details provided below.

7. Data Retention

We retain personal data as long as necessary to provide our services and comply with legal obligations. Customer data collected by your online store is retained according to your store policies and legal requirements.

8. Third-Party Links

SHOPPi9 may include links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies when visiting those sites.

9. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting, and the updated policy will include a revised "Effective Date." Continued use of SHOPPi9 after changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Email: support@shoppi9.com